Acute Burn Care
A burn injury can be devastating. However, patients treated in a specialty burn care center often have better outcomes. The premise and promise of the burn center has been to never turn away a patient in need of specialized burn care.
The specialty of burn care is not relegated to chemical, electrical, flame and scald injuries. At BRCT, our team of board-certified surgeons and plastic/reconstruction specialists are also trained in the most advanced treatment and management of cold injuries, which can help prevent amputation.
Hyperbaric Oxygen Therapy
Hyperbaric Oxygen Therapy (“HBO Therapy”) allows more oxygen to pass throughout your body to promote healing, fight infection and kill bacteria.
Laser Scar Therapy
Laser scar revisions can assist with loosening of scars to improve range of motion, decrease itching and pain from scars and offer an improved appearance of the scarred area.
Outpatient Clinic
We provide coordinated care with a team of skilled and experienced professionals that includes surgeons, certified wound specialists, nurses, physical & occupational therapists, nutrition counselors and social services coordinators.
Reconstructive Surgery
Our custom treatment plans improve the aesthetics, form and function of our burn patients. We incorporate the use of skin substitutes, grafting, tissue expansion, laser therapy, flap reconstruction and microsurgery to help rehabilitate burned victims.
Skin & Soft Tissue Disorders
Consultation and management of skin and soft tissue disorders, from Stevens-Johnson Syndrome and Necrotizing Fasciitis to wounds such as diabetic ulcers and cellulitis.

For appointments, please call:

Mon-Fri | 8am-5pm

After hours & weekends

  • Inpatient and outpatient care
  • Trained Surgeons who are dedicated to provide care for Burn and Wound Injury Patients
  • 15 beds dedicated for burn patients, including 8 ICU beds, located in Plano, TX
  • 2 dedicated operating rooms for burn patients
  • Medical City Plano is a Level I Trauma Center with 493 beds, a Comprehensive (Level I) Stroke Center and a Level III NICU


For appointments, please call (972) 396-4120, Option 1, between the hours of 8am-5pm, Monday-Friday. After hours and on the weekends, please call (855) 863-9595.

Visiting Hours: 7am - 2pm; 4pm - 9pm
Visiting Hours, Burn ICU: 8am - 6pm and 8pm - 9pm
For Visitor Information CLICK HERE

Parking: Free Valet Parking is available at both the North and South entrances of the Main Hospital
For Valet + Self Parking Information CLICK HERE

John Hershman, MD
Medical Director
John Hershman, MD
Medical Director


  • M.D., University of Texas Medical Branch, Galveston, TX, 2004-2008
  • B.S., Biomedical Science, Texas A&M University, College Station, TX, 2000-2004


  • Plastic Surgery, Georgia Regents University, Augusta, GA, 2013-2016
  • General Surgery, Medical College of Georgia, Augusta, GA, 2008-2013



John Hershman’s vacation had just started, when he accidentally severely sliced his left thumb with a pocketknife. He was just 14, and had grand plans of a summer full of skiing, fishing and other outdoor adventures. Those plans had to be put on hold in lieu of the splint that held his left hand stiff.

However, the summer was not lost: As he watched the plastic surgeon on call at the local hospital repair his lacerated extensor pollicis longus (EPL) tendon, a flame of interest began to flicker.

“As I returned for follow up, I began to ask him questions about all of the surgery he performed,” said Dr. Hershman, a plastic and reconstructive surgeon with Burn & Reconstructive Centers of Texas. “He allowed me to shadow him in his office for the summer and I was hooked.”

In college, Dr. Hershman worked shifts on local EMS crews, responding to everything from pains and aches to car accidents and other traumatic incidents. It was a patient from a car accident that reinforced his commitment to one day become a plastic surgeon.

“On the scene of the accident, the patient was almost unrecognizable due to the severity of their facial injuries,” he said. “Then, I ran into them a year later and was amazed. She looked great! I asked her about her recovery, and she told me all about the plastic surgeon who helped her.”

Eventually, Dr. Hershman did become a plastic and reconstructive surgeon, graduating from Texas A&M University and the University of Texas Medical Branch. He completed an internship in general surgery and residencies in general and plastic surgery at the Medical College of Georgia.

“Throughout my training, I enjoyed every day that I was able to assist in helping patients heal difficult wounds and return them to normal form and function,” he said.  “There is a special bond between a surgeon and a reconstructive patient.  I cherish these moments and relationships.”

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National Burn Statistics
How Are Burns Classified?


First Degree (also called Superficial Partial Thickness)

  • These burns only include the outer layer for skin (the dermis), and are marked by red, pink or dark pink skin. The burns are usually painful, but there are no blisters and will heal in a week or so.

Second Degree (also called Partial Thickness)

  • These burns progress deeper into the dermis and may includes large blisters and may have a wet appearance. These burns will take 14-21 days to heal.

Third Degree (also called Full Thickness)

  • These burns may have a charred appearance, be leathery or white in color and feel dry to the touch. Often, the burned areas will lose sensation and include the entire depth of skin. Healing will likely require skin grafts and rarely more intensive methods.

Fourth Degree (also called Full Thickness)

  • These burns progress down to muscles, tendons and bones. Often, skin grafts, intensive surgeries and even amputations may be required for healing.
What Should You Do Right After a Burn?
  • Remove ALL clothing and jewelry.
  • Run cool water over the burn for several minutes.
    • Do not place any home remedies including butter, ointments or ice on burned areas.
    • Do not use cotton balls or wool to clean a burn.
    • Do not burst any blisters.
  • Cover the burn with a clean bandage or clean cloth.
  • Call 911 if the burn is:
    • deep (large broken blisters)
    • involves the face, genitalia or a large body surface area (such as the entire chest, an arm, a leg or more)
  • For pain, take ibuprofen or acetaminophen.
Treating Third and Fourth Degree Burns
  • Both almost always require skin grafting and/or some type of surgery. In many cases, fourth degree burns will also require some level of amputation to ensure the best possible outcome.
  • These burns usually take at least four to six weeks to heal, depending on the size of the burn it may be longer.
  • They also require expertise in excisions that is only available in a burn center. Both rehabilitation and long-term scar management modalities should be part of the care plan.
  • Light fireworks one at a time in a designated area, away from dry grass, homes and children.
  • Fireworks should never be fired indoors.
  • Designate someone as the safety person, someone as the “shooter” and someone to be in charge of keeping children clear of the “shooting” area.
  • Make sure the “shooter” is not wearing loose clothing that could ignite, and follows all directions on the fireworks label. If the device does not have a warning and/or instructions label, do not fire it.
  • Never stand over an item that does not fire.
  • Never throw fireworks. A malfunctioning fuse could cause the item to go off in your hand.
  • Get a flashlight to light the area so the “shooter” can see what he or she is doing.
  • Ensure a fire extinguisher, hose or bucket of water is nearby just in case there is an accident.
  • Keep pets and animals away as they may be frightened by the noise.
Tips to stay safe from lightning:
  • If you are close enough to the storm to hear thunder, you are close enough to get struck by lightning.
  • Safe shelters include homes, large buildings, or hard-topped vehicles. Never use tall trees as a shelter or stay in open water if you hear thunder.
  • If you are indoors, avoid using water, electronic equipment and corded telephones. Stay away from windows and doors.
  • If no shelter is available, do not lie down on the ground. Instead, crouch as low and tight as you can.
What if someone is struck by lightning?
  • Call 911.
  • Check their vital signs immediately.
  • Start CPR, if needed.
For receive more information, please fill out the following form.

Avoiding Burns
  • Remember: Space heaters need space. Keep them 36 inches away from items that can catch fire.
  • Have a working fire extinguisher close by.
  • Check your extension and power cords and replace any that are damaged.
  • Don’t connect more than two extension cords.
  • Never run an extension cord under a rug.
  • Make sure electrical outlets are not overloaded.
  • Test the Temp: Your hot water heater thermostat should be set no higher than 120oF.
  • The skin of children – as well as the elderly – is thinner than a regular adult’s. It takes much less time for them to sustain a significant burn injury.
  • For example, if a child is placed in water that measures 120 degrees, a potentially severe burn can occur in just seconds.
  • People should be aware of the dangers of flammable liquids, including gasoline and kerosene. Not only is the liquid dangerous, but the fumes can cause burns and explosions.
  • Always store flammable liquids in a clean, well-ventilated area.

Temporary or permanent tissue damage caused by prolonged exposure to temperatures less than 23° F

Contributing Factors:

  • Extreme Cold
  • Inadequate Clothing
  • Wet Clothing
  • Wind Chill
  • Tight Clothing
  • Smoking
  • Alcohol
  • Diabetes

Classification of Frostbite Injury (Similar to Burn Injury):

  • First degree: Superficial without blister formation
  • Second degree: Light colored blisters with subsequent peeling
  • Third degree: Dark blisters that evolve into thick, black scabs
  • Fourth degree: Involves bone, tendon and/or muscle

Ways to Avoid Frostbite:

  • Plan and communicate. Check the weather. Let people know where you are going to be and the route you plan to take.
  • Do not stay outdoors too long in extremely cold weather, especially if it is windy.
  • Dress in loose layers of warm clothes, preferably windproof and waterproof. If you do get wet, change out of the wet clothes as soon as you can.
  • Make sure any clothing, gloves, socks or other items are designed to wick moisture away from the body.
  • Make sure any hat or headband covers your ears.
  • Consider the use of foot and hand warmers.
  • If you become cold, try to drink warm, sweet beverages.
  • Do not drink alcohol before or while outdoors in extremely cold air.
  • If you get lost, don’t stop moving. The exercise helps keep you warm and the blood flowing throughout your body.
  • Keep your grill at least 10 feet away from your house, bushes or other flammable materials.
  • Never, ever use a match to check for leaks.
  • Find leaks by spraying soapy water on gas line connections. If you see water bubbles, there is a leak.
  • Never use gasoline as a starter fluid for charcoal grills.
  • Dispose of hot coals properly: Soak with water and then stir to make sure the fire is out.
  • Always shut off propane tank valve when not in use.
  • Never try to light a gas grill with the lid closed.
  • Always wear short sleeves and/or tight-fitting clothing while grilling.
  • Make your kitchen a “kid free zone” to keep kids away from the stove, oven and other appliances. Scalds are the most common types of burns for children.
  • Never leave the kitchen when you are cooking something.
  • Keep pot handles turned over the stovetop.
  • Turn off appliances as soon as cooking is done.
  • Before you eat it, give food cooked in a microwave extra time to cool.
  • Do not heat a baby bottle in the microwave.
  • Make sure a child cannot turn the knobs on the cooking appliances.
  • Never cook or eat hot foods or drink hot liquids while holding a child.
  • Store candy, cookies and other tasty treats away from the stove so children can’t get burned while trying to get them.
  • Never leave the oven door open. A child can trip and fall onto the hot surface.
  • Do not use the oven as a heat source.
  • Symptoms: Skin is red, tender, warm, possibly swollen and/or blistering
  • “Sun poisoning” may also occur. Symptoms may include: fever, chills, nausea, or a rash

Sunburn Treatment:

  • Apply cool compresses
  • Moisturize with alcohol-free lotion
  • Drink plenty of fluids
  • DO NOT apply oil or butter
  • DO NOT use harsh soap scrubs

Staying Safe in the Sun

  • Sunburns are caused by UV rays, not the heat of the sun. That means severe burns can occur even on cloudy days.
  • Apply at least 30 SPF sunscreen 30 minutes before going out in the sun.
  • Reapply sunscreen at least every two hours, or more often if you are sweating a lot or spending time in the water.
  • When applying sunscreen plus another substance like bug repellent, apply sunscreen first, wait 30 minutes, then apply the other substance.
  • Wear wide brim hats.
  • Avoid tanning for long periods, particularly between 10 a.m. and 4 p.m.
  • Keep babies less than one year old out of direct sunlight.
  • Do not apply sunscreen to babies less than 6 months old.

Not just the UV Rays

  • Be mindful of hot surfaces in cars (windows, hood, seats, dashboard)
  • Hot sand or asphalt can severely burn the skin at the bottom of the feet while walking


Our Educational Materials
Accepted Insurances

We accept the following insurances at Burn and Reconstructive Centers of Texas, PLLC. If you do not see your insurance company listed below, or unsure if your insurance provider will be accepted, please call 855-863-9595 and ask for Insurance Enrollment.

  • Aetna / Coventry
  • Amerigroup
  • BlueCross BlueShield
  • Cigna
  • Cook Children’s Health Plan
  • Department of Labor
  • HealthChoice
  • Humana
  • Magnolia Health
  • Medicaid
  • Medicare
  • Molina Healthcare
  • Multiplan
  • Parkland Community Health Plan
  • Superior Health Plan
  • United Healthcare
  • Veterans Choice
  • WellMed
How Do I Make An Appointment?

For appointments, please call (972) 396-4120, Option 1 between the hours of 8am-5pm, Monday-Friday. After hours and on the weekends, please call (855) 863-9595.

Where Can I Stay Near the Burn Center?

There are numerous hotels nearby, including some that provide shuttle service to and from the hospital.

View Nearby Hotels

Are there any burn survivors I or my family can talk to?

One of the best resources is the Phoenix Society for Burn Survivors, which is a national organization focused on helping burn survivors and their family members “get back to living.”

Where can I get a list of burn resources to help me or my family member in burn recovery?

For Medical City Plano, contact (214) 473-7601 or [email protected].

View Resources

Can I Donate My Skin to Help Burn Patients?

At this time, there are no skin banks or medical facilities in America who accept skin from live donors.

How Long Is a Patient Usually in the Burn Center?

It varies. The length of stay depends on the percentage of body burned, depth of burn (2nd or 3rd degree) and other medical complications involved (such as diabetes, heart disease, etc.). Typically, patients who experience a burn to a larger portion of their body can expect to stay in the hospital 1-day per percentage of Total Body Surface Area covered by the burn. You may hear Total Burn Surface Area referred to as TBSA.

Will There Be Scarring?

Most second-degree burns heal with minimal scarring and pigmentation does return. All third degree burns must be grafted with the individual’s own skin, therefore a scar is likely.

What can a family do to prepare for the patient’s return home?

Discharge planning begins at admission with early identification of discharge needs. A case manager and social worker prepare the family for discharge.

My loved one does not have medical insurance, what can I do to help them?

Trained professional, financial counselors are available at the hospital to assist with possible funding programs.

Do I have to wait for my loved one to make a Social Security disability application?

No, you can call (800) 772-1213 to initiate the application process.

How can I donate blood for my loved one?

Contact the American Red Cross at or 800-GIVE-LIFE to find out how and where you can give blood.

Where can I find Parking and Visitor Information?

Visit Medical City Plano for information on parking.

  • Make sure that you do not have anything to eat or drink at least 6 hours before coming to the clinic to be seen for your burn or wound. This includes water, hard candy, mints, ice chips, or chewing gum.
  • Do go over your medications with the staff at the clinic.
  • Please make sure that you have a responsible adult with you that can stay with you and drive you home. The drugs and or anesthesia you receive will make it unsafe for you to drive a car. If you are using a cab or public transportation you must have a responsible adult with you.
  • After your surgery, you will be given an instruction sheet at the time of discharge. This sheet will provide information regarding your burn or wound care, and signs and symptoms to watch for after you are discharged.
  • When you are discharged, there will be a dressing that contains a slow release antibiotic. This dressing needs to stay dry and intact until you return to the clinic. Do not remove the dressing.
  • You may experience some drainage from your burn or wound site.. The color may be a darker brown, reddish brown or yellowish brown. This is normal.
  • If needed, you can reinforce the dressing with clean dry gauze and tape. Remember: You can’t take any of the dressings away, but you can add to them.
  • If the burn or wound is on your arm or leg, keep it elevated or propped up to reduce the swelling.
  • Make sure you make your follow-up appointment.
  • If the burn or wound starts to bleed.
  • Signs of Infection:
    • You develop increased pain, redness, swelling, pus, greenish discharge, or a bad odor in the burned area.
    • Temperature over 101 °F (38 °C).
    • You see no signs of improvement in 6 days.


Joseph M. Still Burn Symposium
February 24-25, 2019

Register Here

Established in 2007, the Joseph M. Still Burn Symposium is an annual gathering of medical professionals dedicated to the constant improvement of burn care in America. With sessions presented by leading experts and the availability of educational credits, the Symposium provides your company with a specific, targeted audience.

The American Burn Association is dedicated to improving the lives of everyone affected by burn injury. Its members dedicate their efforts and resources to promoting and supporting burn-related research, education, care, rehabilitation, and prevention.
Learn More
Angel Flight West is a nonprofit, volunteer-driven organization that arranges free, non-emergency air travel for children and adults with serious medical conditions and other compelling needs.
Learn More
Visit our Facebook page for stories on burn survivors, updates on events in your area and seasonal safety and burn prevention tips.
Learn More
The International Association of Burn Camps (IABC) provides a network for the mutual benefit of local and regional organizations that serve the burn community. IABC seeks to support the physical, social, and psychological needs of burn survivors and their families.
Learn More
A community dedicated to assisting burn survivors, their loved ones, health professionals, and firefighters. The Phoenix Society’s promise is simple but powerful: "You are not alone. You can get back to living." The society helps in providing caring people to share the journey and resources to make it easier.
Learn More
UBelong is a unique four-day experience for young burn survivors, their siblings and parents, or children of burn survivors offered within Phoenix World Burn Congress, run by a collaborative team of experts from around the country.
Learn More
Check back for more resource updates

The BRCA Foundation is a 501(c)(3) organization dedicated to improving patient care, supporting patients and families after they have been discharged from one of our centers, and facilitating education about burn, wound and hand care throughout various medical communities.

Mission Statement
The healing and helping of patients goes far beyond the walls of our burn centers. The BRCA Foundation is committed to helping patients and their families, while continuously working to improve care throughout the world.

Our foundation was founded on three guiding principles:

  • Patient Support
  • Education & Scholarship
  • Community Outreach

To learn more about us or find out how you can help support our mission, please email: [email protected]

All donations to the BRCA Foundation are tax deductible.

BRCA Foundation
P.O. Box 3726
Augusta, Georgia 30914